As Northern New York’s premier shopping, dining and entertainment destination for families and visitors, Salmon Run Mall is a unique property and we take active measures to treat it as such. We hold our security team to the highest standards in providing a safe environment where our guests are able to unwind, eat, shop and play.
We take a holistic approach with our industry-leading programs and practices. Salmon Run Mall has strong relationships with community partners and law enforcement agencies. These initiatives further our commitment to ensuring that Salmon Run Mall is a safe destination for everyone.
Salmon Run Mall Security can be reached at 315.788.7965. We encourage our guests, visitors and store employees to contact Salmon Run Mall Security with any concerns, questions or issues you may have while on property. And please, if you see something, say something!
Any act defined by federal, state or local laws, regulations, or ordinances as a criminal act is prohibited. These include, but are not limited to:
Wheelchairs are available free of charge at the Mall Office from 8am to 5pm Monday through Friday. For wheelchair rental after 5pm or on weekends, contact Security at 315.788.7965.
Strollers are available on a first come, first serve basis. Infant and double strollers are available. Strollers are located by the main mall entrance at Regal Cinemas.
Salmon Run Mall is committed to protecting your privacy. We are committed to conducting our business in accordance with governing policies and principles in order to ensure the confidentiality of personal information is protected and maintained.
For the security of Salmon Run Mall’s guests and your own personal possessions, please do not leave purses, shopping bags and other items unattended. Please be considerate of your surroundings and the personal property of other guests and mall tenants.
Articles returned to Guest Services are logged in and turned over to our Security team. Customers may inquire at Guest Services (located in the Mall Management Office) when they discover an item has been lost.
Conduct that is disorderly, disruptive, or which interferes with and/or endangers businesses or guests is prohibited. Salmon Run Mall management reserves the right to remove any groups or guests violating our code of conduct. Such conduct may include, but is not limited to:
Salmon Run Mall requires all guests to wear appropriate attire; pants/shorts, shirts and shoes must be worn at all times. Inappropriate attire may include, but is not limited to:
The parking area is private property and is intended for the use of mall guests, visitors and employees. Vehicles must be parked in legal designated spaces. Violators are subject to tickets and/or towing. Unauthorized overnight parking is not permitted and is also subject to towing at the owner’s expense. Authorization for overnight parking can be obtained by contacting Salmon Run Mall Security at 315.788.7965.